In Narayanganj, 27-year-old Sumana Begum works in the ready-made garment sector to support her family. Originally from Manikganj, Sumana grew up with four sisters and two brothers in a family where poverty was a daily reality. Married at just 16 due to financial pressure, Sumana moved to Narayanganj with her husband in search of work. She found a job in a small garment factory and soon proved herself to be skilled and hardworking. However, without a National Identity card, she remained trapped in low-paid, insecure jobs and was unable to access better opportunities, despite her dedication and experience.
Sumana’s situation began to change through a simple conversation at her workplace. One of her coworkers, who had attended an orientation session under the Odhikar Project, shared what she had learned about the importance of having a valid and accurate National Identity Card (NID). Through this peer-to-peer exchange, Sumana was able understand how an NID directly affects employment opportunities, access to social protection, and essential services. She also learned about the Workers’ Support Centre, where workers receive free guidance and assistance to resolve NID-related challenges.
Encouraged and filled with new hope, Sumana visited the Workers’ Support Centre, where project staff took the time to listen to her story and understand her challenges. They guided her step by step through the entire process, providing a clear list of required documents and practical support at every stage. Within ten days, Sumana collected the necessary documents from her home district and, with the assistance of the project team, completed her online NID application, verification, and biometric enrolment. Shortly afterward, she received her National Identity Card and now she works for a renowned factory. What once felt uncertain has given way to stability and dignity, allowing her to look ahead with confidence and hope.
Reflecting on her journey,
She said, “I didn’t know how to apply for an NID before. After coming here, the sisters explained everything clearly and helped me with the online application. The day I received my NID card was unforgettable for me. Now I can work in a better garment factory. Without this support, it would not have been possible.”